Privacy Policy

Information we collect

When you request a consultation or contact us, we collect the information you provide: your name, phone number, email address, ZIP code, and any details you share about your service needs. Our consultation forms are processed by our customer-management platform (GoHighLevel / LeadConnector) on our behalf.

Like most websites, we may also receive basic technical information automatically, such as your browser type, device, and pages visited, which helps us keep the site fast and useful.

How we use your information

We use your information to respond to your requests, schedule and perform service, send appointment communications, and follow up about your consultation. If you opt in, we may send occasional offers — you can unsubscribe at any time.

Text messaging and mobile information

If you provide your mobile number and opt in, we may send you text messages about your request — appointment scheduling and confirmations, technician arrival updates, estimates and follow-up, and service reminders. Consent to receive text messages is not a condition of purchasing any goods or services from us. Reply STOP to opt out at any time, or HELP for help. Message and data rates may apply and message frequency varies. Our full messaging terms are set out in our Terms of Service.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

What we don't do

We do not sell your personal information. We share it only with the service providers who help us operate (such as our scheduling and customer-management platform), and only as needed to serve you.

Cookies & analytics

This site may use cookies and similar technologies for basic functionality and to understand how visitors use it. You can control cookies through your browser settings.

Data retention & security

We keep customer records as long as needed to provide service and meet legal obligations, and we use reasonable safeguards to protect them.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us at (786) 807-8125. Texting STOP to any message opts you out of texts; unsubscribe links opt you out of emails.

Children

Our services and website are directed to adults and are not intended for children under 13.

Contact

Skyline HVAC · Serving Miami-Dade, Broward & Palm Beach Counties, Florida · (786) 807-8125 · License CAC1824633.